Coral are the third largest retail bookmaking business in the UK
Coral are one of the more recognisable names in British betting, thanks to them having long held a solid High Street presence, as well as possessing a great online base too. Coral are the third largest retail bookmaking business in the UK, with over 1700 shops across Britain, and they have been delivering high quality online betting content for well over a decade. Coral are a part of the famous Gala Coral Group and part of their strength has been in being able to deliver high quality service through not only the High Street and online, but across mobile device platforms as well. Coral is a name that many people will recognise and they continue to have such a strong hold in the UK betting market.
Betting Odds: 9/10
Coral have always been very competitive with their betting prices and they offer a great presentation of them. The odds in betting markets at Coral are very well presented, and when odds change during live in play betting markets, it is easy to spot what is happening with the odds changing colour to quickly represent drifting odds or where prices are being trimmed. Pink prices are drifting, blue prices are shortening. This is all quickly accessible from the home page and a simple click of odds sends your options to the betting slip. The bet management through the Coral betting slip is great. For starters the betting slip can either float around the screen with you, so that you don't lose track of it, or you can anchor it into place. The betting slip gives you an estimated return on your wager options and as you add single bets, the options to build your multiples will appear as well. You can pick and choose which selections can go towards building a multiple, as well as which ones you want to select as bankers. There is a separate tab on the bet slip to track your open bets as well, and any price changes which happen between selecting your bet and placing it, you will be notified of. All in all, the bet management system at Coral is very good.
Betting Markets: 8/10
Navigation through the betting markets at Coral is easy to achieve, as all the major sports are listed down the left hand side of the website. Everything is alphabetised and you can expand any sport to dig deeper into the markets that are resting within. The expansion of football for example opens up the options to look at UEFA Club Competitions, or to pick by country or continent. Choosing an option, such a Italy for example, will then list all competitions within that territory for your convenience. It is a clear and concise system which works very well. Clicking through into a market brings up a well presented coupon. Information against each listing shows the time of the event and whether it is televised, along with stats and the main fixed outcome prices. You can click through to 'More' to dig deeper into an events' submarket betting, of which the options run very deep. Other main market options, again in football for example, being Goalscorer, Correct Score and Double Chance markets sit on top of the coupon for you to quickly switch between coupon navigation views. The betting markets are really expertly delivered and very clear to allow quick processing through to the betting slip. Being such a strong player in the online betting industry, Coral offer an extensive range of markets from around the world. There is a separate section of navigation for non sports markets too.
Live In Play Betting: 9/10
Coral deliver live in play content very well. Live sporting action is listed right on the home sports page when you land and from there, you can just click through to a listed event. Coral spent quite a lot in updating their live in play betting system and it works well. It is a very clean interface that you will be presented with, with basic information on the sporting event sitting at the top of the screen, presenting scores, time remaining and a drop down option to see pivotal moments which happened in the game. Below all of that, you can filter your way through the live market options. Tennis, for example, being such a popular live in play sport, will bring options such as Tie Break In Match, Correct Score and Set Winner. Nothing fancy about the live in play betting portal at Coral, it just gets straight down to business in a very clear and concise manner. That will suit a lot of punters who just want to quickly and efficiently get their bets placed on live sporting action.
There appears to have been a lot of focus in getting the customer from market to betting slip very quickly, which is a great thing. Overall navigation of the Coral website is very clean. The betting odds are clear to spot, and it doesn't take a lot to even switch between sports to build your betting slip. The website design itself is pretty brightly coloured and that does make it a fun environment to be in. The blue, green and yellow theme works well on the eye and the navigation bars across the top of the screen make switching sections very easy. The Sports tab for example will list options such as Results, Statistics and Offers, while the Bet In Play tab brings up different sports available, an In Play Calendar or Event view. There is really nothing to get lost in, even when you start digging down into submarkets for a betting event. You are never more than a couple of clicks away to getting to a different part of the sportsbook and getting on with enjoying your betting. It encompasses a simplistic, yet dynamic approach at the same time. There is nothing pushy about the environment, it looks built to just relax and enjoy. There are other great sections of the website available, such as virtual sports, a Casino, Live Casino and other games. It is easy to pick out other areas of interest such as Bingo and Lotto as well. Coral also have developed a very stable and clean mobile website as well for punters on the go. Customers can also watch live UK and Irish racing as well.
Customer Service: 8/10
If you need help with any aspect of the website or your Coral account, getting a hold of them isn't hard. There is Help link in the top right hand corner of the screen and a telephone number in their Get In Touch section at the bottom of the main page. There is also an email support link to get in touch with customers support as well. Their Help section is quite in depth, allowing you to contact them, or browse through helpful information pages.
Promotions and Free Bets: 8/10
Coral have really been pushing forward with some great sports betting promotions. What a lot of punters will find as well, is that they are often quite unique ones. They cover most of the major sports with their promotions, and they have great coverage for horse racing betting as well. Football, horse racing and golf are perhaps the sports which are focused most heavily on for their promotions, and mobile customers can get exclusive promotions as well. Special offers are usually listed in the main graphic in the sportsbook.
A very solid and reliable performer for online betting, and Coral deliver a very good, friendly package. Everything is easily suited to newcomers and experienced punters alike and the coverage of markets and value in odds really is a strength that Coral have. They live up to the expectation of quality which you would expect from such a big betting company and the sportsbook is a high quality one to use. The sportsbook of course is the staple of any online betting site and it delivers well, along with straightforward live in play betting. It is a very strong package and all the extra touches around such as stats, radio and promotions makes for a very comprehensive betting experience.